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AUBuilt for Australian businesses

Every call answered.Every order captured.

RelayDesk answers calls when you're busy, takes orders, handles questions, and emails you the details.

Answers in 2 rings24/7 availabilityNo lock-in contract
CONNECTINGTable booking
00:00
Inbound
+61 412 555 890
StatusHandling the call
SMS to Marcusnow
Hi Marcus, you're booked for Saturday 7pm, table for 4. See you then.

Delivered

Try it right now

Before you scroll, give us a call.

Get your questions answered, see how it works, and book a setup call, all in one conversation.

Callers ask things like

How does setup work?Can I keep my existing number?Just overflow, or all calls?
Hear it yourself

A real conversation, not a script.

These are actual recordings of RelayDesk on the phone, handling a real order.

Real conversation

The out-of-season save

The caller asked for sunflowers, out of season. Hear it offer gerberas instead and keep the order.

0:00
The problem

Missed calls become missed orders.

Your busiest hours are when calls matter most. When you're with a customer, on a delivery, or elbow-deep in a Monday arrangement run, the phone still needs answering.

“Being a business owner and a mum, I used to dread missing calls. Now I don't even check my missed calls anymore.”

Sheena, Lee Valentino Events

The cost of a missed call

Same call. Two outcomes.

Incoming call
Voicemail
They hang up
Call a competitor

Went with a competitor

They found someone else.

Answered by RelayDesk
Booking confirmed
You're notified

Booking secured

Booked, confirmed, yours.

Your dashboard

See exactly what happened while you were busy

Every call your agent handles shows up here: orders taken, callbacks due, and a full activity log. Nothing falls through the cracks.

Outstanding items: Callbacks and orders waiting on you, surfaced at the top.
Full call activity: Every call logged with outcome, duration, and caller detail.
Weekly summary: A digest emailed to you at the end of each week.
RelayDesk dashboard on mobile showing outstanding items, call metrics, and recent calls
What it handles

It does the talking. You get the work.

Orders, captured in full

Item, quantity, pickup or delivery, date, and contact details, captured every time and waiting for you in the dashboard.

  • Every field, every call
  • Pickup or delivery
  • Straight to your dashboard
Order capturedLOGGED

“A mixed bouquet, around $80, pickup Saturday.”

Order#1042 Mixed bouquet
Qty1
FulfilmentPickup · Sat 28 Jun
CustomerSarah · 0412 555 ···
Total$80.00
ROI calculator

How much are missed calls costing you?

Calls per month

130
10500

Average order value

$150
20500

You're losing about

$0

every month.

RelayDesk Overflow gets these orders back for $199/month.

+$1,301/month back in your pocket

See pricing

Simple pricing. Real outcomes.

Overflow

Better than voicemail. Smarter than missing it.

$199/month

For when you miss a few calls a week.

  • Answers calls you miss - RelayDesk is your safety net
  • Takes orders and captures enquiry details
  • Payment links sent via SMS
  • Call summary after every call
  • Transfers back to you on request
  • Cancel any month

150 calls/month included - $1 per additional call

Give us a call
Most popular
Receptionist

Your front desk. Always staffed.

$299/month

For when every call counts.

  • Answers all inbound calls 24/7
  • Takes orders, handles common enquiries
  • Payment links sent via SMS
  • Square integration support
  • Priority routing for urgent calls
  • Call summary after every call
  • Transfers to you when needed
  • Cancel any month

1,000 calls/month included - $1 per additional call

Give us a call
Operator

Your customer communications, handled end to end.

$699/month

For teams that are scaling.

  • Everything in Receptionist
  • Automated follow-up emails after every call
  • SMS reminders for upcoming orders
  • Outbound calls for confirmations and callbacks
  • Multilingual support
  • Custom automation workflows
  • Dedicated setup and onboarding support
  • Cancel any month

2,000 calls/month included - $1 per additional call

Give us a call

Refer another business owner to RelayDesk. If they sign up, you both get a free month.

Common questions

Talk to us

Ready to stop missing orders?

Give us a call now, or request a callback and we'll walk you through the right setup for your business.

02 5302 3030
02 5302 3030